Effective Date: 01.02.2025
NeuraEngineer GmbH (“NeuraEngineer”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website at www.neuraengineer.com (the “Site”) and when you use our services, tools, and platforms (collectively, the “Services”). By accessing our Site or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We may collect and process the following types of information:
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Personal Identification Information: Name, email address, phone number, job title, company name, physical address, and any other information you voluntarily provide via forms, lead generation tools, or direct contact with us.
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Technical and Usage Information: IP address, browser type and version, operating system, referral source, device information, pages visited, time spent on pages, and other usage data.
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Cookies and Tracking Technologies: We use cookies, web beacons, pixel tags, and other tracking technologies to collect information about your browsing behavior on our Site.
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Uploaded or Provided Content: Any documents, drawings, or data you submit or share with NeuraEngineer for demos, trials, or service provision.
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Feedback and Communications: Records of your correspondence with us, including inquiries, feedback, and survey responses.
2. How We Use Your Information
We use the collected information for a wide range of legitimate business purposes, including:
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Providing and Improving Services: To deliver, maintain, and enhance our AI-driven engineering documentation and automation solutions.
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Personalization and Customization: To tailor content, recommendations, and communications to your preferences and needs.
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Marketing and Outreach: To send you marketing materials, newsletters, event invitations, offers, and other information we believe may be of interest to you. We may contact you by email, phone, or other digital means.
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Lead Generation and Business Development: To identify potential business opportunities, partners, and customers.
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Analytics and Research: To understand user behavior, improve the Site, and develop new features or services.
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Compliance and Legal Obligations: To comply with legal and regulatory obligations, resolve disputes, and enforce agreements.
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Security and Protection: To protect the security and integrity of our Site, Services, and users.
3. How We Share Your Information
We may share your personal data in the following circumstances:
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Affiliates and Subsidiaries: With other entities within our corporate group.
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Service Providers: With third-party vendors and partners who perform services on our behalf, such as hosting, data analysis, email delivery, CRM tools, and marketing.
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Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal data may be transferred as part of the transaction.
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Legal Requirements: If required by law, legal process, or to protect our rights or property, we may disclose your information.
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Consent or Request: With your consent or at your request.
4. Data Retention
We retain personal data as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. We may retain certain information in de-identified or aggregated form for analytics and research purposes.
5. International Data Transfers
Your information may be transferred to, stored, and processed in countries outside of your jurisdiction, including countries with data protection laws different from your own. We implement appropriate safeguards to protect your data in these circumstances, including standard contractual clauses where applicable.
6. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights over your personal data, including:
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Accessing, correcting, or deleting your personal information
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Objecting to or restricting processing of your data
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Withdrawing consent for marketing communications
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Requesting data portability
To exercise these rights, please contact us at info@neuraengineer.com.
7. Cookies and Tracking Technologies
We use cookies and similar technologies for analytics, personalization, and marketing. You can adjust your browser settings to refuse cookies, but this may limit your experience on our Site.
8. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our Site and Services are not directed to children under 16. We do not knowingly collect personal data from children. If you believe we have done so, please contact us so we can delete the data.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and the date of the latest revision will be noted. We encourage you to review this policy regularly.
11. Contact Us
For any questions or concerns about this Privacy Policy or our data practices, please contact us:
NeuraEngineer GmbH
Lumipra office: Speditionsstraße 15a, 40221 Düsseldorf, Germany
Email: info@neuraengineer.com
Phone: +49 (0) 179 614 9222
By continuing to use our Site and Services, you acknowledge that you have read and understood this Privacy Policy.